Every October, the Cybersecurity and Infrastructure Security Agency (CISA) leads Cybersecurity Awareness Month, a nationwide effort to help individuals and organizations better protect themselves online. For small and mid-sized businesses, it’s also a timely reminder to think about how a cyberattack or data breach could affect operations, and whether cyber liability insurance has a role to play in your risk management plan.
Why Cyber Risk Isn’t Just a Big-Business Problem
It’s a common assumption that cybercriminals mostly target large corporations, but smaller businesses are frequently targeted precisely because they may have fewer resources dedicated to security. Any business that stores customer information, processes payments, or relies on email and cloud-based tools has some level of exposure to phishing attempts, ransomware, or data breaches.
What Cyber Liability Insurance May Help Cover
Cyber liability insurance is generally structured to help address costs that traditional business insurance policies may not cover. Depending on the policy, this can include:
- Notification costs for informing customers or employees if their personal information was exposed.
- Legal and regulatory expenses tied to responding to a breach.
- Business interruption costs if a cyberattack disrupts normal operations.
- Costs related to ransomware, in some cases, depending on policy terms.
- Credit monitoring services offered to affected individuals.
Because cyber policies vary widely in what they include and exclude, it’s worth discussing the specifics with a licensed agent rather than assuming any two policies are alike.
The Financial Impact of a Cyber Incident
Beyond the immediate disruption, a cyberattack can generate costs that continue well after the initial incident, including forensic investigation fees, temporary loss of business while systems are restored, and potential reputational impact with customers. For many small businesses, these combined costs can be significant relative to their overall revenue, which is part of why some business owners choose to explore dedicated cyber coverage rather than relying solely on their general liability policy, which typically isn’t designed to address these types of losses.
Who Might Consider This Coverage
Businesses that handle credit card information, store customer or employee records, rely heavily on email communication, or use cloud-based software are all reasonable candidates to explore cyber coverage. This can include retail businesses, medical and professional offices, contractors who invoice electronically, and nonprofits that maintain donor databases.
Everyday Habits That Support Cybersecurity Awareness Month
Alongside insurance, CISA recommends a handful of practical habits that can reduce risk year-round:
- Using strong, unique passwords and a password manager.
- Turning on multi-factor authentication wherever it’s available.
- Keeping software and systems updated.
- Training employees to recognize phishing emails.
- Backing up important data regularly.
These habits don’t replace insurance, but they can work alongside it as part of a broader approach to managing cyber risk.
Coordinating Prevention and Insurance
Many insurers that offer cyber liability coverage also provide policyholders with access to risk management resources, such as employee training materials or incident response guidance, as part of the policy. Pairing these resources with your business’s own prevention habits can create a more complete approach to managing cyber risk, rather than treating insurance and prevention as separate, unrelated efforts.
Reviewing Your Policy Annually
Cyber risks and the coverage available to address them continue to evolve each year, which makes an annual review of your business insurance program a reasonable habit, rather than a one-time decision. As your business adds new software, payment systems, or customer data practices, your exposure to cyber risk can shift as well.
Talk to an Agent About Your Options
Cybersecurity Awareness Month is a fitting time to ask whether your current business insurance addresses cyber-related exposures, or whether a standalone cyber liability policy might be worth exploring.
Michael Eastman Insurance Agency can help you understand how cyber liability insurance works and whether it fits your business. Reach out at (866) 936-9992 or request a quote online to learn more.